Support

Aptuitv is here to support you. If you don’t see an answer to your question, please contact Aptuitiv support.

Email Client Setup

Learn how to setup your email clients.

Email Acceptable User Policy

View our Email Acceptable User Policy.

Webmail Access

You can access your email through your phone, a desktop email client or through a browser via webmail.
You can access webmail by going to http://webmail.aptuitiv.com or by going to webmail.YOUR_DOMAIN.COM . Substitute your domain for "YOUR_DOMAIN.COM".

What To Do If Your Email Box Is Full

If your email box is full please log into webmail to access the email server directly. Once you've logged in do the following:

You will need to delete some messages.

Be sure to check the Spam folder and clear that out too as it counts towards your mail quota.

Right click on the Trash folder and click "Purge Trash". This is the only way to completely delete messages from your account.

Note that deleting messages in your email client (Outlook for example) may not delete messages from the email server if you are using the POP format. If you are using IMAP be sure to empty your trash folder on your desktop or phone as well.